Track your package
đŠ How to track your package from Icekit
Once your order has been shipped from our warehouse, you will receive a tracking number via email, usually within 3-5 business days of placing your order.
Once you have received your tracking number, you can easily track the package using 17TRACK .
Press the link below or paste your tracking number on the page and click Track :
đ Important to know about tracking
When you first receive your tracking number, the status on 17TRACK may show âPackage Information Receivedâ .
This means that:
-
The shipping company 4PX has received information about your package,
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but that it has not yet been retrieved from our warehouse.
The package is therefore waiting to be picked up and scanned by 4PX before you see any movement in the tracking.
When the package arrives in Sweden, it is taken over by a Swedish shipping company â such as PostNord , CityMail or DHL .
đ Delivery time
According to our shipping policy, the normal delivery time is 8â17 business days .
Delivery times may vary slightly depending on supplier, demand and external circumstances. Sometimes the package may arrive earlier or later than expected.
If you have not received your order within 20 business days , please contact us and we will help you:
đ© Email: contact@icekit.se
đŹ DM: via our social media
đ Contact form: on our website
â Frequently Asked Questions
Why does it say âPackage information receivedâ?
This means that 4PX has received information about your package but has not yet picked it up from the warehouse. Once the package is picked up and scanned, the tracking will start showing updates.
How does tracking work?
The tracking number is updated continuously with the movement of the package. When the shipment arrives in Sweden, PostNord, CityMail or DHL will take over the delivery to your address.
Which shipping companies are used?
From China, packages are mainly sent with 4PX , and in Sweden, delivery is handled by PostNord , CityMail or DHL .
FAQ
At ICEKIT, we stand for honesty, quality, and long-term customer relationships. We are not a fake company, quite the opposite in fact. We have built our reputation from the ground up since 2022. Previously, we operated under a different name, but have now updated our image to better reflect our vision and values.
Over these years, we have had the satisfaction of delivering to many happy customers, which is proof of our reliability and the value we deliver. Our products and services are of high quality, and we never compromise on what we promise.
We are proud to offer competitive prices without compromising on quality, something that sets us apart in the industry.
ICEKIT is a serious company that cares about every customer. We stand behind what we sell, and we are here to help you before, during, and after your purchase.
Our delivery time is normally 8-15 business days. We use different shipping companies (PostNord, CityMail, DHL) and delivery usually takes place to your home, or otherwise to the nearest pick-up point. Shipping costs SEK 39, but for all orders over SEK 599, shipping is free, regardless of country. You will receive a tracking number within 2â5 business days after placing your order. No customs fees apply. We cover all customs costs in advance, so you avoid surprises upon delivery.
You have 14 days to return an item, as long as it is unused, in original condition, and with all tags still attached. Sale items and specially designed products cannot be returned.
Return shipping is paid by the customer and costs from SEK 59, depending on weight. The shipping cost will be deducted from the refund once we have received the return.
Refunds will be issued within 14 business days after we have received and approved the return. Shipping is only refunded if you chose delivery insurance.
If you have received a faulty or damaged item, please contact us and we will resolve it at no extra cost!
We accept Klarna, Apple pay, Google pay, Visa, Mastercard, Mastero, American Express, Mobile pay & Swish (via Klarna pay now)
(some payment methods only work in certain countries)
SHIPPING ONLY 39 SEK - FREE SHIPPING ON PURCHASES OVER 599 SEK
PAY SECURELY WITH KLARNA OR WITH ANY OF OUR OTHER 7 WAYS
14 DAY RETURN RIGHT - TERMS AND CONDITIONS APPLY
WE HAVE LOTS OF SATISFIED CUSTOMERS